Kennesaw State University – B.S. Communications

Certificate: Event Planning

GPA: 3.7

Hope Scholarship Recipient

Professional Experience

Promotions and Marketing Intern                                                         January 2015 – May 2015

Cumulus Media (Kicks 101.5), Atlanta, GA

  • Contributed in planning sessions to establish a successful event execution from beginning to end.
  • Researched upcoming opportunities for future promotional events, concerts, and appearances.
  • Updated websites, social media, and organized and maintained giveaways for Kicks 101.5 listeners.

Social Media Intern                                                                    September 2014- December 2014

Kennesaw State University, Women’s Resource Center, Kennesaw, GA

  • Organized bi-weekly updates on social media platforms.
  • Improved the Facebook and Twitter accounts by increasing the engagement of clients on the Center’s social media channels.

Customer Service Experience

Sales Associate                                                   April 2014 – July 2015, February 2017 – Present

Belk, Cartersville, GA

  • Maintain knowledge of current sales and promotions, policies regarding payment, and security practices.
  • Train new sales associates each quarter.
  • Organize and execute the semi-annual Kid fest; serve as the primary contact for participants and vendors.
  • Consistently exceed personal sales goals.

Customer Support and Office Administrator                                     July 2016- November 2016

Xync Brands, LLC, Roswell, GA

  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Managed all electronic and paper databases and records.
  • Handled a high volume of inbound and outbound calls and e-mails from clients.

Retail Guest Service                                       June 2012- January 2013, August 2015- May 2016

Walt Disney World Resort (Disney College Program), Orlando, FL

  • Delivered exceptional guest service in a high volume area within a Fortune 500 company.
  • Maintained visual displays while engaging in over 100 transactions per day.
  • Answered guest questions regarding resort merchandise, information and pricing.